Returns and Refunds Policy
Thank you very much for using THE FAB CLUB.
We only accept returns and refunds if the product is defective.
◉To customers who have received a defective product
① Please check the condition of the product.
Items will be eligible for return if they meet the following criteria:
[Items eligible for return]
・If you contact us via the inquiry form within 5 days of arrival
・Unused, unwashed
・If there is no odor, dirt or damage at the customer's place
- If the product, including the box and accessories, is the same as when it was delivered
② Please send your request for return to customer support along with photos showing the defective part.
We will check and reply within 3 business days.
③ Send the product to the specified address.
④After confirming the product, we will process the refund within 5 business days.
Please see below for refund instructions.
◉Refund Method
For those who used credit card payment
If the payment has already been confirmed, you will receive a cash back from your credit card company after the payment is withdrawn.
Those who used bank transfer payment
We will refund your payment by bank transfer to your specified bank account.
*Please allow approximately 7 business days, excluding weekends and holidays.